About Logon ID
A logon ID is used for logging onto Direct Banking Service.
If you have not set (or changed) the logon ID by yourself, your ID printed on the back of your cash card is your logon ID.For the cutomers who changed to a card with Debit Card Service or who reissued the card,if you have not set (or changed) the logon ID by yourself (if you use logon ID only with numbers) , your ID printed on the back of your previous cash card is your logon ID. Change your logon ID by logging on and following the procedure in "Customer Service."
If you have forgotten your logon ID, you can reset it from "If you forgot your logon ID" above.
About Logon Password
A logon password is used for logging onto Direct Banking Service.
Only enter a logon password that has 6 to 32 alphanumeric (single byte) characters (A logon password comprising only letters or only numbers cannot be set. In addition, you cannot set a password that includes your date of birth or registered telephone number, which is easily guessed).
Note that when you enter the logon password, it is case-sensitive.
If you forget your logon password, you can reset it from "If you forgot your logon password (or if your password has expired)" above.
*Avoid a password that can be easily guessed by others, such as your name, the same numeric characters repeated, or your vehicle license plate number.
*In order to prevent unauthorized transactions, change your "Logon Password" regularly. Change your logon password by logging on and following the procedure in "Customer Service."
How to Set Cookies
In utilizing the Internet Banking Service, be sure to turn on the setting of Cookie on the browser.
What is Direct Banking Service?